Elevate every customer touchpoint with a single platform.
AI-powered, location-based solutions designed to enhance the omnichannel experience.
What We Do
Flybuy’s platform leverages location technology at its core to automate and enhance the omnichannel experience.
Powered by Connect, our AI-engine which makes all features and products smarter, we help your team do more with less to drive customer loyalty.
Powering over 30 million trips per month for top global brands
flybuy pickup
Faster Pickups & Repeat Visits
Automate the pickup experience with precise ETAs, pre-arrival alerts, and order ready times based on the customer’s location.
flybuy delivery
Speed Up Driver Turnaround Times
Enhance your existing delivery service with direct insight into a delivery driver’s location for immediate handoffs.
We make it
smarter.
faster.
fresher.
simpler.
engaging.
"The results from the stage gate process were very encouraging, including an improvement in delivery speed, a reduction in customers going to the wrong location, and an improvement in the experience for our rewards guests, allowing them to quickly scan for their rewards points without impacting throughput. As a result, we rolled it out nationwide last month."
"With location technology, we are seeing an uptick in store productivity rates and order accuracy rates, and a significant reduction in time it takes to prepare the order and put it in the consumer’s trunk."
Flybuy tracks through opt-in GPS tracking, not geofencing, so that when the customer is a few minutes out from pulling into the shop, the shop is notified. The goal is for us to be faster than a drive-thru. We want to be waiting out there on the curb for them when they arrive so their transaction is 30 seconds to a minute where we are handing off their food and they're on their way."
‘Here at Taco John’s® we’ve achieved a 35% increase in mobile ordering sales, a 10% reduction in delivery driver wait time and a 23% decrease in missing & incorrect items through our main Delivery service provider by utilizing Flybuy’s integrated solution for automatic order firing.
The operational enhancements that we experienced during the Flybuy testing were significant enough to partner with our sister brand, Applebee’s. We wanted to make sure we were ensuring the best outcome for our franchisees.
flybuy drive-thru
Faster Throughput, Fresher Food
An expedited drive-thru experience, using sequencing technology to identify customers as they approach the pickup window.
flybuy lookout
Avoid Revenue Loss & Drive Ops Efficiency
Promptly alert staff when ordering is paused or shut off.
Get started with Flybuy
Flybuy by Radius Networks is the only omnichannel location platform leveraging AI-powered technology to optimize the customer experience for pickup, delivery, drive-thru, dine in, and loyalty programs—all within a single, seamless solution.
flybuy notify
Drive Purchasing Behavior
Proximity-triggered notifications that boost foot traffic, inspire shopping decisions, and drive loyalty engagement.
flybuy dine in
Improve Speed of Service
Help restaurants locate customers for order delivery and enable digital-anywhere ordering to minimize lines.
Save time & earn more money.
Fact: The average person spends approximately 9.5 hours a week waiting in lines and queues.
With Flybuy: Save valuable time each week for your customers, whether they are picking up curbside, in-store, getting deliveries to their door, or simply looking for the best deals.
Average time saved per week for an end customer.
flybuy market for hotels
Drive Revenue & App Usage
Empower hotel guests to place orders with restaurants, retailers, and spas on property, all through their mobile device.
flybuy concierge for hotels
Enhanced Guest Communication
Enables guests to effortlessly check in and out, make requests to the concierge team, and conveniently order from local restaurants, elevating their overall experience.
AI-powered
We implement AI into each trip calculation to achieve unrivaled accuracy.
Worldwide scalability
Our technology is currently installed in over 50 countries and more than 30,000 locations.
Innovation & expertise
Our team is a recognized leader in the space with over 40 location technology patents.
Privacy-focused
We are not a marketing company. Our products and developer tools are designed for user privacy first.
Flexibility
Our team excels with brands of all sizes and accommodates custom development work with our in-house engineering team.
Customer-invested
Our constant investment in research and development keeps clients at the forefront of proven trends with new functionality and client input.
What's new at Flybuy?
Customer Experience
Taco John’s® Collaborates with Flybuy to Introduce Location-based Order Firing
Optimizing Operations
David Helms of Flybuy & Steve Teller of Five Guys Discuss Business Transformation at NRF 2024
Sustainability Impact
Romulus Restaurant Group, one of the largest IHOP Franchisees, reduces food waste and boosts sustainability with Flybuy.
Bite Size Insights
Inside access to order-ahead trends derived from millions of pickup orders, delivered straight to your inbox. Explore trends now!
